LEGAL INFORMATION

Cookie Policy

This Privacy Policy explains how Groom & Co collects, uses, stores and protects personal information when you contact us, visit our website or use our services.

Last updated: 18/07/2026

1. About this policy

This Cookie Policy explains how Groom & Co uses cookies and similar technologies when you visit:

https://www.groomofjesmond.co.uk/

The website is built and hosted using Squarespace. The domain name is registered and managed through Wix.

Squarespace may place necessary cookies that support the operation of the website and, depending on the website settings and integrations used, non-essential analytics or performance cookies. (Squarespace Help)

Wix acts as the domain registrar. Domain registration and DNS management do not ordinarily determine which cookies are placed when someone browses the Squarespace website.

2. Who we are

Groom & Co
10a Clayton Road
Jesmond
Newcastle upon Tyne
NE2 4RP

Telephone: 0191 281 9799

Email:info@groomofjesmond.co.uk

Company registration number: 13406596

VAT registration number: GB 394532964

Questions about this Cookie Policy should be sent to the contact details above.

3. What cookies are

Cookies are small files stored on a visitor’s computer, telephone, tablet or other device when they use a website.

Cookies can be used to:

make a website operate correctly;
remember a visitor’s choices;
maintain security;
understand how the website is used;
measure website performance; and
support optional third-party features.

Similar technologies may include local browser storage, tracking pixels, scripts, tags and other tools that store or access information on a device. The UK rules apply to cookies and these comparable storage and access technologies. (Information Commissioner's Office)

4. How we use cookies

The Groom & Co website may use the following categories of cookies.

Strictly necessary cookies

These cookies are required for the website to function or to provide a service requested by the visitor.

They may be used for:

website security;
page navigation;
form operation;
session management;
fraud prevention;
load balancing;
remembering cookie choices; and
maintaining essential Squarespace functions.

These cookies do not normally require consent where they are strictly necessary for the service requested by the visitor. A cookie used to remember a visitor’s cookie preferences may also qualify for the strictly necessary exemption. (Information Commissioner's Office)

Analytics and performance cookies

These cookies help us understand how visitors use the website.

They may collect information such as:

pages visited;
time spent on a page;
general traffic sources;
browser or device type;
website errors; and
interaction with website features.

Squarespace identifies analytics and performance cookies as non-essential cookies. These should not be activated for UK visitors until the visitor has given valid consent. (Squarespace Help)

Functional cookies

Functional cookies support optional website features or remember choices made by visitors.

They may be associated with:

embedded maps;
appointment or enquiry tools;
videos;
review widgets;
social-media features; or
other third-party content.

Whether consent is required depends on what the technology does and whether it is essential to a service specifically requested by the visitor.

Marketing cookies

Marketing cookies may be used to:

measure advertising campaigns;
track visitors across websites;
build advertising audiences;
support remarketing; or
personalise advertising.

Groom & Co should only include this category if advertising or tracking services such as the Meta Pixel or similar tools are actually added to the website.

Marketing cookies must not be placed before the visitor has actively consented. (Information Commissioner's Office)

5. Squarespace cookies

Squarespace may place cookies needed to operate and secure the website.

Depending on the features enabled, these may include cookies associated with:

the Squarespace website platform;
website sessions;
form submissions;
cookie preferences;
security;
analytics;
performance monitoring;
scheduling;
customer accounts; or
commerce functions.

Squarespace distinguishes between necessary cookies and non-essential analytics or performance cookies. (Squarespace Help)

The precise Squarespace cookies present on the Groom & Co website will depend on:

the Squarespace plan;
the website template and configuration;
whether Squarespace Analytics is enabled;
whether forms are used;
whether Acuity Scheduling is connected;
whether commerce features are enabled; and
any third-party code or integrations added to the site.

6. Wix and the domain name

The Groom & Co domain is registered or managed through Wix.

Wix may process information connected with domain registration, account management, billing, domain security and DNS administration. That processing relates primarily to Groom & Co’s Wix account and domain-management arrangements.

Visitors browsing the Groom & Co website are directed to the Squarespace-hosted website. Wix’s role as domain registrar does not, by itself, mean that Wix places website analytics or marketing cookies on visitors through the Groom & Co pages.

Wix may hold the domain registrant’s contact information and may provide private registration to prevent those details from appearing publicly in WHOIS records. (Wix Help Center)

7. Current cookie providers

Based on the information currently available, the principal technology provider is:

ProviderPurposeLikely categorySquarespaceWebsite hosting, security, operation, forms and platform functionalityStrictly necessarySquarespace Analytics, where enabledWebsite usage and performance measurementAnalyticsWixDomain registration and DNS managementNot normally a visitor cookie provider on the Squarespace website

The final website should be scanned after all pages, forms and integrations have been completed. The results should then be used to insert an accurate cookie table containing the actual cookie names, providers, purposes and expiry periods.

8. Third-party services

The website may later include third-party services such as:

Google Maps;
Google Analytics;
Instagram or other social-media content;
Google Reviews or another review platform;
YouTube or Vimeo;
appointment-booking software;
email-marketing forms;
payment services; or
advertising pixels.

These services may set their own cookies or similar technologies.

Where a third-party service uses non-essential cookies, it should remain blocked until the visitor gives the required consent.

The relevant provider should also be identified clearly in this policy before the integration is published.

9. Cookie consent

When visiting the website, users should be given a clear choice regarding non-essential cookies.

The cookie banner should provide options to:

accept optional cookies;
reject optional cookies; and
manage cookie preferences.

Consent must involve a clear positive action. Simply continuing to browse the website does not constitute valid consent. Visitors must be able to refuse non-essential cookies as easily as they can accept them. (Information Commissioner's Office)

No non-essential analytics, performance or marketing cookies should be placed before consent has been obtained.

10. Recommended Squarespace cookie-banner settings

Within Squarespace, the cookie banner should be configured to:

display to UK visitors;
use the opt in and opt out banner type;
display an Accept option;
display an equally clear Reject All option;
provide a link to this Cookie Policy;
prevent non-essential cookies from loading before consent;
remember the visitor’s choice; and
allow the visitor to change their choice later.

Squarespace recommends enabling the cookie banner and its decline option when services such as Google Analytics are connected. (Squarespace Help)

11. Changing cookie preferences

Visitors should be able to change or withdraw their consent at any time.

A permanent link labelled:

Manage Cookie Preferences

should appear in the website footer.

Selecting this link should reopen the Squarespace cookie controls.

Visitors can also manage cookies through their browser settings. Depending on the browser, users may be able to:

view stored cookies;
delete cookies;
block all cookies;
block third-party cookies;
allow cookies from selected websites; or
receive a warning before cookies are stored.

Blocking necessary cookies may prevent parts of the website from operating correctly.

12. How long cookies remain

Cookies may be:

Session cookies

These remain only until the browser is closed.

Persistent cookies

These remain for a specified period or until they are deleted by the user.

The exact duration varies according to the cookie and provider.

A detailed cookie table should be added once the completed website has been scanned.

13. Cookie table

Before launch, replace this section with the results of an actual website cookie scan.

Cookie nameProviderPurposeCategoryDurationTo be confirmed by website scanSquarespaceWebsite operation or securityStrictly necessaryTo be confirmedTo be confirmed by website scanSquarespaceCookie preference storageStrictly necessaryTo be confirmedTo be confirmed by website scanSquarespace Analytics, where enabledWebsite usage measurementAnalyticsTo be confirmed

Do not add guessed cookie names or expiry periods.

14. Legal basis

The rules governing cookies and similar technologies in the UK are primarily contained in the Privacy and Electronic Communications Regulations 2003.

Where cookies or similar technologies process personal data, the UK GDPR and Data Protection Act 2018 may also apply. (Information Commissioner's Office)

Strictly necessary cookies may be used without consent where the relevant legal exception applies.

For non-essential cookies, Groom & Co relies on the visitor’s consent.

Consent may be withdrawn at any time through the cookie-preference controls.

15. Changes to this policy

We may update this Cookie Policy when:

the website changes;
new website functionality is added;
a new provider or integration is introduced;
cookie settings change; or
legal or regulatory requirements change.

The latest version will be published on this page with an updated revision date.

16. Contact us

Questions about this Cookie Policy can be directed to: